PRINTER REPAIR SERVICES
Factory-trained and certified technicians provide expert in-shop repair service for your printer, notebook, and other items. Turnaround time is usually two to four days in shop, with further expediting available. We dont fix everything, only what we sell, so we know the product. We almost always have the needed parts in stock to finish the repair.
-Whole Unit Exchange: For selected printers and terminals, we offer an advance exchange program whereby we send you a refurbished and fully warranted replacement unit. After receiving the replacement unit, you ship back the defective unit (must be "as failed", complete with no switched parts) using the packaging and paperwork we enclose (with the RMA number on it). THIS SERVICE IS THE FASTEST WAY TO GET UP AND RUNNING AGAIN, and it is often less expensive than on-site service. In addition, you will know up front what your cost will be.
-Repair Part Exchange: Many of our parts are available for advance exchange. We send you the fully tested and warranted part. After installation, you send back the defective part ( part must be repairable) with the box and paperwork we provide. This option is often a quick and inexpensive way to fix your printer - with our technical phone support making it easier than you might think.
Spare Parts / Repair Parts: Lake Erie Systems is one of the nations largest stocking distributors for factory new and quality refurbished spare parts. We stock every part needed to fix the brands and models we sell. WE HAVE THE REPAIR PARTS YOU NEED!
Technical Support: We provide technical phone support for everything we sell or service. We can help you diagnose a problem over the phone and suggest the best alternative to quickly fix the problem. We might be able to suggest replacing a part, or if necessary, sending the whole unit for repair or exchange. Often, we can help you actually fix the problem over the phone!
UPGRADING YOUR PRINTER
If you need help with upgrading your printer to a faster or more versatile model, call us. We can suggest an upgrade path that will be most compatible with your printing needs. Ask about our trade-in program.
Lake Erie Systems extended depot warranty on repairs and purchases
Genicoms extended warranty and service by TallyGenicom
OKI Care on-site and depot service enhancement programs
Lexmark LexExpress, LexOnSite extended warranties