Our Commitment to Privacy

We DO NOT sell or rent any customer information to outside parties. Your name, mail address, phone, e-mail address and credit card information is completely confidential with us. We do not share your information with outside parties other than what is described on this page.

The Information Submitted
This notice applies to all information submitted on the FastPrinters.com website. When you order a product(s) from FastPrinters.com you provide your name, address, phone number, email address, products you wish to purchase and credit card information. In some cases you may have the order shipped to another address in which case you provide a name, address, and phone number for the shipping address. You may sign up to be on our email list to receive notifications of new products and services.

The Way We Use Information
We use the information you provide when placing an order only to complete that order and provide an email shipping notice when it ships. We also use the email address from your order to send any other order related information. Like most ecommerce sites we use your IP address to help troubleshoot any problems with our server. The IP address is also used to identify you, your shopping cart and session data. Our site uses cookies to keep track of your shopping cart session in the online store. Cookies are stored in your browser and like most stores need to be enabled to allow shopping cart functionality. We do not and cannot use cookies to obtain any confidential information. Your browser is typically setup to accept cookies unless you have changed a setting to reject cookies.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information you provide to us online. Any third party service provider such as a shipping company (i.e. UPS or Fedex) will be provided only the information required to fulfill your order. Our online store also uses the current industry standard in ecommerce data encryption protocol called Secure Socket Layers or SSL. The SSL uses 128-bit encryption technology to help keep your personal information secure. When information about your personal identity is required, i.e. when you use your credit card, this encryption keeps your information secure. Thawte, a leading provider of Internet trust services, certifies that our web site is accurate and that we are employing SSL security. To view the Thawte certificate, click on the Thawte logo. Our site security will appear when you click on the image. When browsing and shopping on our site you will notice SSL pages by the URL changing from the non-encrypted http:// to the SSL-encrypted https:// . Depending on the particular browser you are using you may also see a closed lock symbol when on an SSL-encrypted page and an open lock symbol when on non-encrypted pages.

In addition to SSL technology we also subscibe to McAfee Secure which scans our site each day. The McAfee SECURE™ trustmark only appears when a site has passed an intensive daily security scan. The site is tested for possible personal information access, links to dangerous sites, phishing, and other online dangers.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us email at PRIVACY@FastPrinters.com

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