Lake Erie Systems provides the highest quality
printers, printer repair parts and supplies, service and support with ease
of ordering and on-time delivery. Lake Erie Systems actively pursues and encourages programs that
strive to ensure customer satisfaction, employee growth and excellence in quality,
while maintaining an acceptable level of profitability.
1984, Lake Erie Systems and Services, Inc. has been serving the computer
printer maintenance and repair industry worldwide. We provide the highest quality
printers, printer parts, printer repair and support available.
Lake Erie Systems specializes in Lexmark, OKI, TallyGenicom, HP, Dell, AMTDatasouth, IER and TI printing solutions, parts and service. We stock parts and have
repair and refurbishment capabilities for some of the earliest models.
We use our product knowledge to
provide fast and efficient technical support for most everything we sell. Our goal is
to maintain stock levels of critical parts which may otherwise be out-of-stock
from other sources, even the manufacturer.
If you are a service company or parts
reseller, we have the parts you need, including factory out-of-stock items and
end-of-life product lines. For the end-user, we have reliable, high quality
heavy duty printers for every application, plus all the consumables and options
that may be necessary. Top this off with knowlegable and courteous technical support, thatís Lake
Erie Systems has been successful at keeping the highest level of customer
satisfaction through quality service. We ship same-day, world-wide via UPS and Federal
Express from 8:30AM to 5PM EST. Let us prove to you that doing
business with Lake Erie Systems is easy, call our order line at (800) 570-4533 or visit our web site and online store at www.FastPrinters.com today!
- We are Dedicated to Serving our Customers
We succeed by focusing our attention on the customer. The company exists to
serve the customer. Their needs give us our direction and purpose. They need
to feel and sense our commitment to them.
- We Work as a Team
Teamwork is the basis of our success. We use cooperation as our primary tool
in working with others -- employees and departments. We involve people
because we value their commitment and ownership in the process. We view
successful performance as a group activity. There is nothing we cannot
accomplish together. One unit of the Company cannot be successful at the
expense of another. Our teamwork and cooperative spirit reaches out to the
customer -- we include the customer in our team.
- We Each Do All We Can
We are the Company's most important resource. We are committed. We each have
the opportunity and responsibility to develop and learn to use our skills to
the highest level. We value diversity. To be successful, we all contribute
our ideas and creativity to improving the Company. We are proud of the
statement our work makes about us.
- We Learn, Change and Improve
We are open to new methods and we listen and learn from others. We correct
our mistakes and we learn from them. We continually strive to be faster,
smarter and better then we were the year before.
- We Focus on Results
Each of us knows the level of our customer satisfaction, our response time
in delivering services and the cost of these services. We use information
about the results we provide so we can improve. There are times when
bureaucracy is a barrier to achieving the desired result. Where rules do not
add value, we want to change them to better focus on results and customer
- We Work with Integrity
Whenever we make a decision, provide a service or deal with customers, we
act with honesty and integrity. People learn from interacting with us that
they can continue to trust us. We treat all people equally and equitably.
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